Roadside assistance

Flat tyre, dead battery or immobilized vehicle..whatever may be the problem, we help you get back on the road with just a quick call!

24X7 Service | PAN India Network | Quick Response
VIEW OUR PLANS

Services Offered

Following are the service offered by us

  • On-site assistance

    Our fully trained representatives are available 24X7 for on-the-spot assistance and repair.

  • Flat Tyre

    Our technicians will replace your vehicle's flat tyre with your spare. In case you do not ...

  • Towing

    In case on-site repair is not possible, we will provide towing facility to the nearest...

  • Dead battery

    Our technicians will jumpstart your vehicle in case of a dead or discharged battery in need.

  • Keys lost or locked

    Lost your keys? Keys locked in? Our lockout experts will provide on-site help 24X7.

  • REMOTE ASSISTANCE

    Our expert representatives are available 24X7 over phone to guide you for any common issues.

  • CAB ASSISTANCE

    In case your vehicle requires towing, we can make arrangements for a cab to get you to a convenient spot .

  • HOTEL ASSISTANCE

    In case your vehicle requires towing, we can make arrangements for suitable hotel accommodation.

Why choose us?

Services like never before

  • PAN India 24x7 Roadside assistance service
  • 40 km assistance radius and up to 8 towing instances
  • Immediate Assistance on road by experts
  • Unlimited number of services request

Select a plan that is right for you

Tailor-made plans for your convenience.

PREMIUM PLAN

`1699

(Inclusive of taxes) Unlimited Coverage Radius

For repair on spot services only

Roadside Assistance Services
Number of Services
6
Breakdown support over phone
On-site minor repair
Replacement keys (Up to 50 Kms)
Locked / lost Keys
Flat tyre Support
Battery Jumpstart
Fuel delivery
Faulty fuel drain out
Maximum Towing Covered Distance
40 kms
No. of towing instances covered
2
Taxi service for onward journey
INR 500 thrice
Medical coordination
Hotel Accommodation
Faciliated
Door-step vehicle insurance

BASIC PLAN

`1299

(Inclusive of taxes) Unlimited Coverage Radius

For repair on spot services only

Roadside Assistance Services
Number of Services
3
Breakdown support over phone
On-site minor repair
Replacement keys (Up to 50 Kms)
Locked / lost Keys
Flat tyre Support
Battery Jumpstart
Fuel delivery
Faulty fuel drain out
Maximum Towing Covered Distance
20 kms
No. of towing instance covered
1
Taxi service for onward journey
Medical coordination
Hotel Accommodation
Faciliated
Door-step vehicle insurance

PREMIUM PLAN

`2699

(Inclusive of taxes) Unlimited Coverage Radius

For repair on spot services only

Roadside Assistance Services
Number of Services
15
Breakdown support over phone
On-site minor repair
Replacement keys (Up to 50 Kms)
Locked / lost Keys
Flat tyre Support
Battery Jumpstart
Fuel delivery
Faulty fuel drain out
Maximum Towing Covered Distance
40 kms
No. of towing instances covered
4
Taxi service for onward journey
INR 500 thrice
Medical coordination
Hotel Accommodation
Faciliated
Door-step vehicle insurance

BASIC PLAN

`2299

(Inclusive of taxes) Unlimited Coverage Radius

For repair on spot services only

Roadside Assistance Services
Number of Services
9
Breakdown support over phone
On-site minor repair
Replacement keys (Up to 50 Kms)
Locked / lost Keys
Flat tyre Support
Battery Jumpstart
Fuel delivery
Faulty fuel drain out
Maximum Towing Covered Distance
20 kms
No. of towing instances covered
2
Taxi service for onward journey
Medical coordination
Hotel Accommodation
Faciliated
Door-step vehicle insurance

PREMIUM PLAN

`3999

(Inclusive of taxes) Unlimited Coverage Radius

For repair on spot services only

Roadside Assistance Services
Number of Services
48
Breakdown support over phone
On-site minor repair
Replacement keys (Up to 50 Kms)
Locked / lost Keys
Flat tyre Support
Battery Jumpstart
Fuel delivery
Faulty fuel drain out
Maximum Towing Covered Distance
40 kms
No. of towing instances covered
8
Taxi service for onward journey
INR 500 thrice
Medical coordination
Hotel Accommodation
Faciliated
Door-step vehicle insurance

BASIC PLAN

`3299

(Inclusive of taxes) Unlimited Coverage Radius

For repair on spot services only

Roadside Assistance Services
Number of Services
18
Breakdown support over phone
On-site minor repair
Replacement keys (Up to 50 Kms)
Locked / lost Keys
Flat tyre Support
Battery Jumpstart
Fuel delivery
Faulty fuel drain out
Maximum Towing Covered Distance
20 kms
No. of towing instances covered
4
Taxi service for onward journey
Medical coordination
Hotel Accommodation
Faciliated
Door-step vehicle insurance

Service Exclusions

  • The vehicle is deemed to be running out of manufacturer guidelines
  • There is deliberate damage to the vehicle due to vandalism
  • In case the immobilization results from destruction caused by intercession of police or other subsequent authorities.
  • The membership is Non-Active /Non–Registered/ Expired
  • If there is a major repair including engine transmission, transaxles, drive axle/differential assembly, auto body, paint moulding repair, any repairs involving replacement or removal of internally lubricated parts, clutch replacement, other major repairs. For detailed T&C and service exclusions, visit helponwheels.in/pages/termandcondition

Terms & conditions

  • Help on Wheels will provide its services across India except Jammu & Kashmir, Manipur, Mizoram, Nagaland, Tripura, Meghalaya, Assam, Sikkim and Arunachal Pradesh.
  • This RSA package is applicable to the ‘covered vehicle’ for a period of 1 or 2 or 4 years (according to the plan chosen) from the date of activation
  • It is recommended to paste the sticker on the covered vehicle and present the card to avail the services
  • This RSA package is applicable only to Private/Non-Commercial vehicles that are less than 10 years old
  • In the event of a major breakdown, as long as the said fault can be rectified on-site within 1 hour, the technician will proceed to the site with preliminary support to the vehicle
  • All consumables such as spare parts and lubricants are chargeable
  • In case the vehicle runs out of fuel, Help on Wheels will arrange up to 5 Litres of fuel on actuals
  • In case of incorrect fuelling, Help on Wheels will either empty the tank or tow the vehicle to the nearest workshop.
  • In case of a flat tyre, Help on Wheels will replace the tyre with the stepney. In case of multiple tyre punctures or a tyre burst, Help on Wheels will get the tyre fixed from the nearest tyre repair shop. Extraneous charges will be borne by the customer
  • If the Covered Vehicle does not start due to a discharged battery, Help on Wheels will jumpstart the vehicle
  • In case the vehicle’s keys are lost or damaged, Help on Wheels will get the keys from customer’s residence after furnishing relevant identification documents. If the keys cannot be replaced, customer will have to arrange for another set of keys at his own costs and efforts. To avoid misuse, this service is highly restricted and is applicable within the city limits
  • In case of key lockout, the technician will make best efforts to get the key out of the vehicle using regular measures or he will break the glass with customer’s consent to get the keys
  • In case on-site repair is not feasible, Help on Wheels will tow the vehicle to the nearest workshop
  • Estimate time for arrival is 45 minutes within the city and 120 minutes for outskirts. ETA will increase in case of Force Majeure events
  • Services can be refused on account of misrepresentation, malicious intent, abusive behaviour or refusal to adhere to T&C.